Shipping policy

Shipping Policy

At Royal Oils Grooming Co., we hand-package every order to ensure your grooming essentials arrive in pristine condition. Because we prioritize quality and handle our inventory with care, please review our fulfillment and delivery timelines below.

Processing & Fulfillment Timeline

  • 72-Hour Processing Window: All orders take up to 72 hours (3 business days) to process, verify, and package before they leave our warehouse.

  • Weekend & Holiday Notice: Orders placed on Friday afternoons, weekends, or major holidays will begin processing the following business day.

Note: You will receive a shipping confirmation email containing a tracking number the moment your package drops into the carrier's hands.

Delivery Options

Once your order has completed its 72-hour processing window, it will ship via one of our standard methods below.

Shipping Method Estimated Delivery Time Details
Standard Shipping 3–7 Business Days Reliable delivery for your routine essentials. Free on subscription orders.
Priority Shipping 1–3 Business Days Faster transit via major carriers for when you need a re-up quickly.
Custom / Special Requests Varies Need overnight delivery or a specific carrier? Contact us before placing your order.

How Your Delivery Works

 

1
Order Confirmation
Phase 1

Immediately after checkout, you'll receive an email confirming your order details. This signals that your items have entered our 72-hour processing queue.

2
Hand-Packaged & Shipped
Phase 2

Our team inspects and packs your products. Once handed off to the carrier (via Standard or Priority shipping), a tracking number is automatically emailed to you.

3
Transit & Delivery
Phase 3

Your package travels to your doorstep. Keep an eye on your tracking link for real-time delivery day updates.


 

Frequently Asked Questions

Can I change my shipping address? If you catch a mistake in your shipping address, email us at support@royaloilsgrooming.com within 12 hours of placing your order. Once an order enters the final stages of the 72-hour processing window, we cannot alter the destination.

How do I make a special shipping request? If you require a specific carrier (like UPS or FedEx instead of USPS) or need guaranteed overnight delivery, please reach out to our team prior to checking out so we can accommodate your request and quote you an accurate rate.