Return & Shipping Policy

Shipping Policy

Monthly Membership Orders

For members on the monthly plan, products are shipped out after each monthly membership payment is successfully processed. You'll receive your grooming kit on a monthly basis, keeping your routine stocked and on track.

Annual Membership Orders

For members on the annual plan, products are shipped quarterly (every 3 months). This means you'll receive 4 shipments throughout the year, each stocked with enough product to last until your next delivery.

Shipping Timeframes

Once your order is processed and shipped, you will receive a tracking number via email. Delivery times vary by location. If you have questions about your shipment, please contact us.

Return Policy

Our Commitment

We stand behind the quality of every Royal Oils Grooming product. If you have an issue with your order, we want to make it right.

How to Request a Return or Exchange

Please contact our team within 14 days of receiving your order and include your order number and a description of the issue. We'll work with you to find the best resolution.